Shipping policy

Processing time
Orders are processed within 1–3 business days of purchase. You'll receive a confirmation email once your order has shipped, along with tracking information where available.

Delivery time
Once dispatched, orders typically arrive within 8–14 business days for UK addresses. Please note that during busy periods (holidays, sales events) delivery may take slightly longer.

International orders
International orders typically arrive within 10–16 business days, depending on destination and customs processing.

Delays
While we aim to meet the estimates above, delivery times are provided by our shipping carriers and are not guaranteed. If your order is significantly delayed, please contact us and we'll help track it down.

Questions
If you have any questions about your shipment, reach out via our Contact page or reach out to us at info@kidikidz.com and we'll get back to you as soon as possible.